Tempo Training Schedule
Click the link below to view our calendar of upcoming Tempo training classes
Guilford County Listings with Incorrect Tax ID Notifications
When Guilford County updated their Tax Software last summer, they made a change to the Tax ID system. The ID number is now shorter than it was in the past.
For agents receiving Notifications that the Tax ID is incorrect when the Tax ID has previously been correct, this is due to Guilford County changing the Tax ID to the shorter value. Please cross-check your listings to see if any updates are necessary. To correct the Tax ID, please either re-autopopulate your listing or manually update the Tax ID in add/edit.
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TMLS Training Course Descriptions
Click here to see the training class calendar: Training Course Calendar
Important PC Settings for Tempo – Six Easy Steps
These settings are required in order to perform all the functions within Tempo.
Step One - DISABLE OR UNINSTALL ANY TOOLBARS SUCH AS GOOGLE, YAHOO, ASK, MSN, MCAFEE, etc. We have also found that Spybot IE Resident Protection interferes with Tempo. Please disable it when using Tempo.
Step Two - Turn Off Pop-up Blockers: Tempo does not work properly if you have pop-up blockers turned on. If you have a pop-up blocker or several pop-up blockers enabled, you will need to turn them off or allow pop-ups from Tempo.
Step Three - Install ActiveX Controls. Before you log into Tempo, you need to download some small files to provide added performance, security and functionality.
Go to http://triad.mlxtempo.com/ax and then click the install button on the page.
Depending on your PC settings, Internet Explorer may not automatically download these programs. Internet Explorer will display a very light yellow line just below the toolbar at the top of the screen. You will need to click on that line to accept the ActiveX downloads. You should see red checks as the files are installing.
** Windows NT, 2000 or XP Operating System on Office Network. If you experience a problem loading Tempo and your computer uses the Windows NT, 2000, XP or Vista operating system, you must be logged into Windows as an Administrator, so that Tempo has permission to configure the browser. If you are using an office computer and you do not have Administrator privileges, contact your office manager or system administrator.
Step Four - Internet Explorer Setting. Open Internet Explorer, click on Tools. Click on the General Tab, scroll down to Settings under Browsing History. Enable or click on the radio button option that says “Every Time I visit the Web Page” and click OK.
Step Five- Internet Explorer Setting. Open Internet Explorer, click on Tools. Click on the Advanced Tab, scroll down to Security. Disable or uncheck “Empty Temporary Internet Folder When Closed.” Make sure there is no check mark and then click OK.
Step Six - Internet Explorer Setting. Open Internet Explorer, click on Tools. Click on the Security Tab and then click on the Trusted Sites icon. Click on the Sites button. Type in http://triad.mlxtempo.com in the box to Add this Website to the Zone. Click on Add. (Note: Make sure the box at the bottom of the white box is unchecked.) Click Close.